MerchantPro orders
This section is for orders received from MerchantPro.
MerchantPro is where the store order appears. Putaway WMS is where the warehouse checks products, stock, picking, packing, AWB, invoice, and returns.
Do not manually create an order that already came from MerchantPro. Duplicating the order can create differences in stock, AWB, invoice, statuses, and reports.
Topics
Section titled “Topics”| Topic | What It Explains |
|---|---|
| MerchantPro order workflow steps | How a MerchantPro order moves from import to shipment. |
| Order import | How MerchantPro orders reach WMS and when they enter work. |
| AWB import | How MerchantPro AWB information reaches the order. |
| Invoice import | How MerchantPro invoice information reaches the order. |
Important Rules
Section titled “Important Rules”- A standard MerchantPro order is not manually sent from New to picking.
- Confirming the order in MerchantPro starts the check for entering work.
- The order enters work only if products are correctly linked, a suitable warehouse exists, and stock is available.
- AWB and invoice can appear after the order, not necessarily at the same time as import.
- If AWB or invoice is missing during packing, Putaway WMS can request the data again from MerchantPro.
- If an action does not appear in Putaway WMS, the order is not in the right step for that action.