Invoice import

The MerchantPro invoice can reach WMS during order import or later, after MerchantPro generates it.

WMS shows the invoice when it receives invoice data for the MerchantPro order.

How The Invoice Arrives

The invoice can reach WMS when:

• it comes from MerchantPro with the order data;
• MerchantPro sends the issued-invoice update;
• WMS requests the invoice when the order reaches Packed;
• in packing, the operator requests invoice printing and the invoice is missing;
• the automatic check finds the invoice after MerchantPro issues it.

What Users See

On the order, users can see:

• whether the invoice is generated;
• invoice number;
• invoice date;
• download link, when MerchantPro returns one;
• print count;
• last print date.

If MerchantPro returns only partial data, WMS shows what exists. Download is available only when an invoice link exists.

When The Invoice Is Missing

Check:

1. the order source is MerchantPro;
2. the MerchantPro integration is active;
3. the order has a MerchantPro number saved in WMS;
4. the order status allows requesting the invoice;
5. the automatic update had time to run if the invoice was just issued in MerchantPro.