Packing report
Packing report shows packing activity for the selected period. It is used to see how many orders were packed, how many products went through packing, and how long the process takes.
The report is useful when orders are picked but do not reach shipment quickly enough.
Opening The Report
Section titled “Opening The Report”To open the report, go to Reports -> Packing report.
The page loads for the current warehouse. If the user has access to multiple warehouses, they can use global view.
Available Filters
Section titled “Available Filters”The report uses:
- From date: the first day included in the report;
- To date: the last day included in the report;
- Show global, when the user has access to multiple warehouses.
After changing the period, press Apply filters.
What It Measures
Section titled “What It Measures”The report displays:
- packed orders;
- packed lines;
- packed units;
- average active packing time;
- average wait time until packing;
- average total packing cycle time.
Report Indicators
Section titled “Report Indicators”| Indicator | What it means |
|---|---|
| Packed orders | Number of orders for which packing was completed in the selected period. |
| Packed lines | Number of different products packed from orders. Three units of the same SKU count as one line. |
| Packed units | Total quantity of units packed. |
| Average active packing time | Average time from packing start to packing completion. |
| Average packing wait time | Average time from the moment the order is ready to pack until the operator starts packing. |
| Average packing cycle time | Average time from the moment the order is ready to pack until packing completion. |
When To Use It
Section titled “When To Use It”Use this report when:
- picked orders do not reach shipment quickly;
- delays appear in the packing area;
- operators must be compared by real volume;
- the impact of missing AWBs or invoices on the flow must be checked.
How To Read It
Section titled “How To Read It”Packed orders are orders that passed through the packing step. Packed lines and packed units show the real product volume checked.
Active time measures the actual packing session duration. Wait time shows how long the order waits before it is taken for packing.
Common Situations
Section titled “Common Situations”Many Picked Orders, Few Packed Orders
Section titled “Many Picked Orders, Few Packed Orders”The bottleneck is probably between picking and packing. Check whether orders are waiting at packing stations, documents are missing, or operators are insufficient.
High Average Wait Time
Section titled “High Average Wait Time”Orders are ready to pack but are not taken quickly enough. Check packing area load and order prioritization.
High Average Active Time
Section titled “High Average Active Time”Check order complexity, number of lines, number of units, AWB status, invoice status, and checks required before shipment.
Many Packed Units, Few Orders
Section titled “Many Packed Units, Few Orders”This is not necessarily a problem. It can indicate that operators worked on large orders or products with many units on the same order.
Link With AWB And Invoices
Section titled “Link With AWB And Invoices”For some flows, packing completion can depend on document state or shipment preparation steps. If an order appears stuck, check the relevant document pages under Orders.
What The Report Does Not Show
Section titled “What The Report Does Not Show”The report does not physically verify the package and does not confirm packing quality. It shows operational events recorded in WMS.
For a specific issue, check the order detail, history, and associated documents.
- If wait time is high, check the backlog between picking and packing.
- If active time is high, check product type, line count, AWB, and invoice.
- The report does not confirm packing quality. For order-level issues, check the order detail and history.