Order cycle report
Order cycle report shows how orders move through the operational flow: creation, picking, packing, and shipment.
This is the right report when the question is: “Where are orders getting stuck?”.
Opening The Report
Section titled “Opening The Report”To open the report, go to Reports -> Order cycle report.
The page loads for the current warehouse. If the user has access to multiple warehouses, they can switch to global view.
Available Filters
Section titled “Available Filters”The report uses:
- From date: the first day included in the report;
- To date: the last day included in the report;
- Show global, if the user has access to multiple warehouses.
After changing the period, press Apply filters.
What It Measures
Section titled “What It Measures”The report displays:
- received orders;
- picked orders;
- packed orders;
- shipped orders;
- average time from picking to shipment.
Report Indicators
Section titled “Report Indicators”| Indicator | What it means |
|---|---|
| Received orders | Orders recorded in WMS during the selected period. |
| Picked orders | Orders for which picking was completed in the selected period. |
| Packed orders | Orders for which packing was completed in the selected period. |
| Shipped orders | Orders marked as shipped in the selected period. |
| Average pick-to-ship time | Average time from sending the order to picking until the order is marked as shipped. |
How To Use It
Section titled “How To Use It”- Choose the period.
- Check how many orders were received.
- Compare picked orders with packed orders.
- Compare packed orders with shipped orders.
- If the difference is large, open the detailed picking and packing reports.
Interpretation
Section titled “Interpretation”If many orders were received and few were picked, the bottleneck is before or in picking. If many were picked and few were packed, the bottleneck is in packing or documents. If many were packed and few were shipped, check AWB, carrier, statuses, and shipment.
Reading Examples
Section titled “Reading Examples”Many Received Orders, Few Picked Orders
Section titled “Many Received Orders, Few Picked Orders”Check Picking report, stock availability, and whether orders were sent correctly to picking.
Many Picked Orders, Few Packed Orders
Section titled “Many Picked Orders, Few Packed Orders”Check Packing report. The bottleneck can be in the packing area, documents, or shipment preparation.
Many Packed Orders, Few Shipped Orders
Section titled “Many Packed Orders, Few Shipped Orders”Check the relevant document pages under Orders, carrier, order statuses, and shipment steps.
High Average Pick-To-Ship Time
Section titled “High Average Pick-To-Ship Time”Analyze picking, packing, and shipment separately. A high time does not say by itself where the problem is. It shows that the full operational cycle takes too long.
What The Report Does Not Show
Section titled “What The Report Does Not Show”The report is not a product, stock, or traceability report. It tracks how orders move through stages.
For an individual order, open the order detail and check the history. For a product issue, use Stock, Stock history, and Traceability.
- Do not use this report to analyze a single product. For products, use Stock, Stock history, and Traceability.
- Do not interpret a decrease without checking the days in the period and the volume of received orders.